It seems pretty clear that Amazon's market strategy with its Kindle Fire has been all along to tap into the niche for budget tablets. At the level of quality, it has never really measured up to the standards of the competition. The price, though, is hard to argue with at $229 for the current edition.
As expected, with the coming of the holiday season, so too comes Amazon's new shot at the brass ring. The 7-inch Kindle Fire HDX hit the market on October 18 followed by the larger 8.9-inch screen version in November. There are a couple interesting additions, such as the free Mayday feature, on this Android-based system.
Hopes for dramatic improvements in the Kindle Fire's functions and capacity, though, will be sadly letdown. The improvements are minimal in the third-generation model. Actually, some might even think the situation worse than that. Though the system is based on the Google Android the new owners of the Kindle Fire find themselves lacking in all the great Google apps and services that the standard Android user enjoys.
Instead, the new Kindle Fire owner has to download his or her apps from Amazon. (This includes, by the way, activating the Flash Player , which does not come activated, to the annoyance of many users.) The selection of apps is paltry in comparison to that available on the standard Android. We're talking around 85,000 apps compared to nearly a million for Android. Of course that also means you're missing a lot of stuff that many people value highly: e.g., Google Maps, Gmail, and YouTube.
This brings us to another annoying feature of the Kindle Fire HDX, like its predecessor, its constantly trying to sell you goods from Amazon. If you hold your mouse over anything - app, book, video, whatever - your friendly Amazon salesman jumps up with a suggestion of something similar you should consider purchasing.
Enough already. This kind of thing can be pretty particular to individual tastes. No doubt there are some people who value this constant sales job. Maybe they find it adds value. Personally, I find it annoying. But, then, much like watching commercial television, it is this bombardment of advertising that has the product in your hands for such a low price.
It's not all doom and gloom, though. There are some genuine improvements. Happiest of all is a noticeable reduction in how buggy is the software. This has always been a problem with this tablet and while Amazon hasn't entirely remedied the situation, the reduction of glitches is much welcomed. Also, a thumbs-up for the "carousel" style view finder: it allows you to find apps, movies, books or any other offering with ease and a visual flair. The navigation bar at the bottom of the screen accesses the full assortment of content on the tablet.
And let us not forget what some people might find the coolest feature of all. At the press of a button this Kindle Fire version provides you the Mayday service, in which you are immediately hooked up with a live service representative. The rep appears in a corner of your tablet's screen and addresses any problems or concerns you have. And your little corner friend, who you'll know on a first name bases, can even take control of your Kindle Fire, should that prove the most efficient manner of resolving your issue. There's no question this is a cool feature and the commitment to customer service makes a statement
Yet, for all that, there's a kind of paradox, here. After all, one of the main selling features of these tablets is their intuitive qualities. They're supposed to be very high on the user friendliness scale. So all the effort and expense put into this live rep feature almost leaves me wondering if the poignant "Mayday" is meant less to evoke the user calling out to the rep than Amazon calling out Mayday to the market. They surrender: as in, okay, this is the best we can do, here's the workaround our inability to come up with a tablet that actually fulfilled the promise of intuitive function. Sorry. I know, I'm a cynical old dog.
The bottom line with this one, as with past versions, is that it's a good buy if your intention is to restrict your usage to Amazon products and services. If that's all you want to do, this product is certainly an improvement over earlier versions. If you're just looking to save money on a tablet, you can do better .
As expected, with the coming of the holiday season, so too comes Amazon's new shot at the brass ring. The 7-inch Kindle Fire HDX hit the market on October 18 followed by the larger 8.9-inch screen version in November. There are a couple interesting additions, such as the free Mayday feature, on this Android-based system.
Hopes for dramatic improvements in the Kindle Fire's functions and capacity, though, will be sadly letdown. The improvements are minimal in the third-generation model. Actually, some might even think the situation worse than that. Though the system is based on the Google Android the new owners of the Kindle Fire find themselves lacking in all the great Google apps and services that the standard Android user enjoys.
Instead, the new Kindle Fire owner has to download his or her apps from Amazon. (This includes, by the way, activating the Flash Player , which does not come activated, to the annoyance of many users.) The selection of apps is paltry in comparison to that available on the standard Android. We're talking around 85,000 apps compared to nearly a million for Android. Of course that also means you're missing a lot of stuff that many people value highly: e.g., Google Maps, Gmail, and YouTube.
This brings us to another annoying feature of the Kindle Fire HDX, like its predecessor, its constantly trying to sell you goods from Amazon. If you hold your mouse over anything - app, book, video, whatever - your friendly Amazon salesman jumps up with a suggestion of something similar you should consider purchasing.
Enough already. This kind of thing can be pretty particular to individual tastes. No doubt there are some people who value this constant sales job. Maybe they find it adds value. Personally, I find it annoying. But, then, much like watching commercial television, it is this bombardment of advertising that has the product in your hands for such a low price.
It's not all doom and gloom, though. There are some genuine improvements. Happiest of all is a noticeable reduction in how buggy is the software. This has always been a problem with this tablet and while Amazon hasn't entirely remedied the situation, the reduction of glitches is much welcomed. Also, a thumbs-up for the "carousel" style view finder: it allows you to find apps, movies, books or any other offering with ease and a visual flair. The navigation bar at the bottom of the screen accesses the full assortment of content on the tablet.
And let us not forget what some people might find the coolest feature of all. At the press of a button this Kindle Fire version provides you the Mayday service, in which you are immediately hooked up with a live service representative. The rep appears in a corner of your tablet's screen and addresses any problems or concerns you have. And your little corner friend, who you'll know on a first name bases, can even take control of your Kindle Fire, should that prove the most efficient manner of resolving your issue. There's no question this is a cool feature and the commitment to customer service makes a statement
Yet, for all that, there's a kind of paradox, here. After all, one of the main selling features of these tablets is their intuitive qualities. They're supposed to be very high on the user friendliness scale. So all the effort and expense put into this live rep feature almost leaves me wondering if the poignant "Mayday" is meant less to evoke the user calling out to the rep than Amazon calling out Mayday to the market. They surrender: as in, okay, this is the best we can do, here's the workaround our inability to come up with a tablet that actually fulfilled the promise of intuitive function. Sorry. I know, I'm a cynical old dog.
The bottom line with this one, as with past versions, is that it's a good buy if your intention is to restrict your usage to Amazon products and services. If that's all you want to do, this product is certainly an improvement over earlier versions. If you're just looking to save money on a tablet, you can do better .
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To keep up on all the Kindle Fire updates, watch for Mishu Hull's valuable posts .
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